Sales And Service Consult

Job Purpose

To increase client base by selling financial services products to clients to achieve Nedbanks strategic goals.

Job Responsibilities

Assist withInternal Processes
Improved Business Results
Initiated Stakeholder Relationships
Managed Self
Managed Transformation and Change
People Specification

Essential Qualifications – NQF Level

Matric / Grade 12 / National Senior Certificate
Preferred Qualification

Diploma: Sales Management

Essential Certifications

Preferred Certifications

Type of Exposure

Building and maintaining effective relationships with internal and external stakeholders
Capturing data
Checking accuracy of reports and records
Communicating internally
Comparing two or more sets of information
Completing various administrative duties (e.g.; answering phones; making copies; filing)
Drafting reports
Interacting with diverse people
Interacting with external clients
Managing conflict situations
Managing customer expectations
Minimum Experience Level

2-3 years experience in a customer service and/or sales environment, in a financial institution

Technical / Professional Knowledge

Administrative procedures and systems
Banking knowledge
Banking procedures
Business principles
Business terms and definitions
Data analysis
Governance, Risk and Controls
Microsoft Office
Nedbank culture and values
Nedbank policies and procedures
Nedbank vision and strategy
Relevant regulatory knowledge
Relevant software and systems knowledge
Business writing skills
Cluster Specific Operational Knowledge
Behavioural Competencies

High-Impact Communication
Marshaling Resources
Planning and Organizing
Quality Orientation
Technical/Professional Knowledge and Skills


Please contact the Nedbank Recruiting Team at +27 860 555 566