SWITCHBOARD OPERATOR: CONTACT CENTRE REF NO: HO2017/02/97

SALARY : R142 461 per annum (Plus Benefits)

REQUIREMENTS : Grade 12 (Matric certificate) or equivalent qualifications and at least relevant experience. Relevant tertiary qualification in Office Management will be added an advantage. Good interpersonal skills (verbal and written). Computer literacy, administrative, analytical, planning and organisational skills. Ability to work under pressure and in a team.

DUTIES : Timeous acknowledgement and resolution of queries at first point of contract. Handle queries telephonically through switchboard, call centre. Draft, receive and respond to frequently asked questions electronically through GDE info Referral of unresolved queries and effectively tracking of those queries. Manning of reception/walk in area. Provide administrative support to directorate. Update and safe-keeping of all records and databases.

ENQUIRIES : Ms. S Darmas Tel no: 011 355 1005.

ENQUIRIES : Ms. Nntombi Moyo, Tel no: (016) 440 1748 (SE). Mr. Xolani Kheswa Tel no: 011 389 6034 (ES)

APPLICATIONS : JOHANNESBURG Postal Address: Private Bag X13, Lenasia, 1820 Enquiries: Patrick Sesane: TEL: (011) 247-5957 District Sedibeng East [SE]: Physical Address: Corner Joubert & Kruger street SL & M Building


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