Service Administrator Vehicles – Benoni

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Purpose of Job:
Ensure that all parts, consumables and labour for vehicle repairs and maintenance are charged out to the customer whilst also providing regular customer feedback on the status of the vehicle whilst it is being attended to.

Main Stakeholders:
Clients, Workshop team, Parts Sales, Suppliers

Minimum Responsibilities:
Grade 12 or equivalent
Computer literate – essential, with experience in Automate 
Experience in workshop job costing
Minimum 2 years workshop administrative experience.

• Conclude accurate of job costing
• Correct and timeous job opening and closing.
• Effective time keeping of all workshop activities
• Provide customer feedback on vehicle repair/ maintenance status 
• Manage petty cash and banking of monies timeously
• Upsell parts and service and positively contribute to the profitability of Workshop 
• Apply workshop policies and procedures in the scope of work.
• Ensure Customer satisfaction on all service and or repair related issues through courteous and polite customer interaction
• Update maintenance & service schedules.
• Liaise with suppliers regarding purchase requirements as deemed necessary.
• Accurate and effectively supplying quotes 
• Submitting of wages weekly to payroll

Key Competencies / Skills:
Must be able to work under pressure and with little/no supervision
Staff motivation.
Team development.
Problem solving – Ability to solve problems without supervision.
Must be Computer literate.
Must be bilingual.
Communication – Ability to work with people at different levels within the organization.

Fax your CV to 0864835668