Job Purpose
To increase client base by selling financial services products to clients to achieve Nedbanks strategic goals.
Job Responsibilities
Assist withInternal Processes
Improved Business Results
Initiated Stakeholder Relationships
Managed Self
Managed Transformation and Change
People Specification
Essential Qualifications – NQF Level
Matric / Grade 12 / National Senior Certificate
Preferred Qualification
Diploma: Sales Management
Essential Certifications
Preferred Certifications
Type of Exposure
Building and maintaining effective relationships with internal and external stakeholders
Capturing data
Checking accuracy of reports and records
Communicating internally
Comparing two or more sets of information
Completing various administrative duties (e.g.; answering phones; making copies; filing)
Drafting reports
Interacting with diverse people
Interacting with external clients
Managing conflict situations
Managing customer expectations
Minimum Experience Level
2-3 years experience in a customer service and/or sales environment, in a financial institution
Technical / Professional Knowledge
Administrative procedures and systems
Banking knowledge
Banking procedures
Business principles
Business terms and definitions
Data analysis
Governance, Risk and Controls
Microsoft Office
Nedbank culture and values
Nedbank policies and procedures
Nedbank vision and strategy
Relevant regulatory knowledge
Relevant software and systems knowledge
Business writing skills
Cluster Specific Operational Knowledge
Behavioural Competencies
Innovation
High-Impact Communication
Marshaling Resources
Planning and Organizing
Quality Orientation
Technical/Professional Knowledge and Skills
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Please contact the Nedbank Recruiting Team at +27 860 555 566