| Job Title: | Sales Advisor (27-40hr) | ||
| Recruiter: | The Body Shop | REF: | 26629/TBS/Sales Advisor (27-40hr) – Somerset Mall/220617 |
| AA/EE: | Not Applicable | Contract | Permanent |
| Location: | Western Cape | Available: | ASAP |
| Category: | Retail | Offer: | Market Related |
Overview
The main purpose of the job is to offer exceptional customer service by providing detailed product knowledge and maximising sales through effective cross and up selling.
Purpose and Objectives
- To drive sales of the store through cross and up selling.
- To reduce loss and shrinkage in store by adhering to Store Operating Procedure.
- To create an appealing shopping environment for customers.
- To maximise sales by taking ownership of the execution of all promotional events and daily requirements in store.
- To increase profitability and brand loyalty with customers.
- To ensure continuity of excellent customer service.
Requirements
Essential Competencies:
- Communication skills.
- Customer service skills.
- Listening and interpersonal skills.
- Problem solving ability.
Qualifications and Experience:
- Matric/Grade 12 (essential).
- Experience in cosmetics.
- Retail in sales or service environment (desirable).
Skills, Abilities and Job Related Knowledge:
- Good understanding of retail principles.
- Be able to interact with customers effectively.
- Ability to apply selling skills.
- Computer literate.
- Good understanding of stock management principles.