DEPARTMENT OF LABOUR
POST: UIF CLIENT SERVICE OFFICERS
SALARY: R183 558 per annum
CENTRE: Labour Centre: Emalahleni-HR 4/4/725 Labour Centre: Ermelo-HR 4/4/7/26 Labour Centre: Kwa-Mhlanga-HR 4/4/7/27 Labour Centre: Malelane-HR4/4/7/28 Labour Centre: Mbombela-HR 4/47/29 Labour Centre: Middelburg-HR 4/4/7/30 Labour Centre: Secunda-HR 4/4/7/31 Labour Centre: Standerton-HR 4/4/7/32
REQUIREMENTS: Grade 12 /Senior Certificate with Mathematics or Accounting. Zero (0) to six (6) months experience. Knowledge: Unemployment Insurance Act (UIA), Unemployment Insurance Contributions (UICA), Public Finance Management Act, Treasury Regulations, Batho Pele Principles, Departmental of Labour and UIF policies and procedures, UIF’s Vision, Mission and Values, Customer Care Principles, Procedures and guidelines. Skills: Interviewing, Communication (Verbal and written), Computer literacy, Time management, Customer Relations, Analytical, Telephone etiquette, Interpersonal.
DUTIES: Provide screening services. Process application for UIF benefits. Register payment continuation forms. Provide administrative functions.
ENQUIRIES: Mr LD Mkhonto, Te nol: (013) 656 1422 Ms L Mashego, Tel no: (017) 819 7632 Mr VA Mtshweni, Tel no: (013) 947 2484 Mr R Khoza, Tel no: (013) 790 1528 Ms LL Shawe, Tel no: (013) 753 2844 Mr PB Molapo, Tel no: (013) 283 3600 Ms NMR Sophazi, Tel no: (017) 631 2585 Mr LI Ledwaba, Tel no: (017) 712 1351
APPLICATIONS: Chief Director: Provincial Operations: Private Bag X7263, Emalahleni, 1035 or hands deliver at Department of Labour, Cnr Hofmeyer Street and Beatty Avenue, Witbank
FOR ATTENTION: Sub-directorate: Human Resource Management, Emalahleni
NOTE: Applications must be submitted on form Z83, obtainable from any Public Service Department or on the internet at www.gov.za/documents. The fully completed and signed form Z83 should be accompanied by a recently updated, comprehensive CV as well as recently certified copies( Not older than 3 months after publication of the advert) of all qualification(s) including a Senior Certificate and ID-document [Driver’s license where applicable]. Non-RSA Citizens/Permanent Resident Permit Holders must attach a copy of their Permanent Residence Permits to their applications. Should you be in possession of a foreign qualification, it must be accompanied by an evaluation certificate from the South African Qualification Authority (SAQA). Applicants who do not comply with the above-mentioned requirements, as well as applications received late, will not be considered. The Department does not accept applications via fax or email. Failure to submit all the requested documents will result in the application not being considered. Correspondence will be limited to short-listed candidates only. If you have not been contacted within eight (8) weeks after the closing date of this advertisement, please accept that your application was unsuccessful. Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification). Where applicable, candidates will be subjected to a skills/knowledge test. All shortlisted candidates for SMS posts will be subjected to a technical competency exercise that intends to test relevant technical elements of the job, the logistics of which be communicated by the Department. Following the interview and technical exercise, the selection panel will recommend candidates to attend generic managerial competencies using the mandated DPSA SMS competency assessment tools. Successful candidates will be appointed on a probation period of 12 months. The Department reserves the right not to make any appointment(s) to the above post. Successful candidates will be expected to sign a performance agreement