Description
Requiirements
- Matric (Grade 12)
- Knowledge and experience of Funds and Returns (Manual and Online) processing
- Above average verbal communication and listening skills
- Customer service orientated
- Advance computer literacy
- Query resolution skills
- Ability to overcome obstacles and meeting targets and deadlines
- Logs and tracks all enquiries and complaints on the system (first line of support)
- Handles all general and specific telephonic contact
- Provides customer services to members, establishments, service providers and parties via telephonic and other customer contact methods
- Compile and submit attendance register and time sheet
- Conducts preliminary investigations
- Manage office petty cash, stationery and office consumables
If you have not heard from us within 7 business days, please regard your application as being unsuccessful.