Maintain outstanding customer service as per company standards, process sales, cash register, operations and safeguarding company assets.
experience and qualifications
Grade 12 and Diploma or Certificate.
It is inherent to the role that the incumbent is honest in dealing with cash and financial transactions. As such, it is a pre-requisite for candidates to undergo consumer credit record checks to enable the Employer to ascertain whether the candidate’s credit record is acceptable.responsibilities
Manage the balancing of cash to prevent losses to the bank
Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
Liaise with Supervisor with regards to daily specials and/or main meal of the day and related prices
Engage with the customers in a professional way as specified in the service standards. Ensure customers needs and expectations are understood. Process the customers’ requests in an efficient and caring way
Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
Comply with governance in terms of legislative and audit requirements
Keep float, or cash, or passwords and POS secure at all times. Prepare till and float and appropriate stationery for service where applicable OR for computerised POS ensure to logon and check POS is operating properly before service
Assist with stock takes either daily, weekly or monthly, where applicable
Assist with basic food preparation responsibilities such as cutting and chopping or portioning mise en place as scheduled by Supervisor.
Assist with food and beverage management
Manage own development to increase own competencies