Call Centre Agents (MR PRICE)

Industry :Commerce
The Mr Price Group is expanding and we’re looking for Call Centre Agents to join our winning Contact Centre team at our MRP MONEY offices, New Accounts Department on a contract basis._______ Working as a Call Centre Agent you will be involved in effectively data capturing and credit vetting direct mail/cellphone applicants and resolve customer’s queries on new applications, have an understanding of credit application rocedures, assist in functions pertaining to the department; resolve and apply new accounts policies and procedures to all store and customer queries.The successful applicant must enjoy being part of a team and working towards a common goal. Furthermore, the position is demanding and would require the ability to work under pressure at times and to work long hours and overtime. The applicant must also possess a responsible and reliable approach to their assigned duties.


Applicants will need to have:__ · A valid Grade 12 certificate and call centre experience · A second language will be an advantage_______ The skills required for this position include:__ • Must be well-spoken and able to communicate proficiently at all levels, • Must be able to analyze information and react positively on it, • Must be able to type 35 words per minute, • Must be computer literate with Microsoft Office 2003, • Must be able to sit for long periods of time with headphones on, • Overtime and shift work will be required as business dictates.________ NB: PLEASE CLICK ON THE “APPLY NOW” BUTTON TO APPLY