African Bank is hiring people with grade 12

Description

Change Management, Change control process:

Job Requirements

MINIMUM EXPERIENCE

  • 1 year working experience in IT environment

FUNDAMENTAL COMPETENCIES

  • Professionalism
  • Assertiveness
  • Flexibility
  • Dependable
  • ReliableTechnical

CRITICAL COMPETENCIES

  • Presentation Skills
  • Reporting skills
  • Attention to detail
  • Analytical Skills
  • Planning skills
  • Organising Skills
  • MS Offices skills
  • Resilience
  • Communication Skills (verbal & written)
  • Results & deadline driven

KEY RESULTS AREA

Change Coordinating

  • Change Management, Change control process:
  • Ensuring that Pre Release Sign off is obtained for changes in time and that USD is updated accordingly.
  • Ensure test results and all related change documentation are attached to change (USD).
  • Ensure that changes scheduled for weekly deploys are authorised and resources are available.
  • Coordinating between software and hardware changes to avoid overlaps and impact
  • Follow up with Business and IT Test team during testing cycles.
  • Communicate and Report testing progress.
  • Ensure accuracy of data in USD.
  • Ensure that Change Process is followed to avoid and minimize Risk.
  • Prevent repeating findings.

User support, providing supportand compile reports:

  • 1. User support
  • 1.1. Communicate relevant status of changes to users
  • 1.2. Attend to ad hoc enquiries from users
  • 1.3. Attend meetings
  • 2. MIS Reporting
  • 2.1 Extract and distribute daily status reports

Change Administration

  • Registering and closing changes on USD.
  • Updating statuses on USD.
  • Uploading approved and amended specifications/Implementation Plans.
  • Uploading test results to the relevant change.
  • Obtaining required signatures for authorization.
  • Communicating to the development teams that amended specifications has been uploaded to the relevant change on USD.
  • Daily Status Movement report for each release and change.
  • Daily Release Reports.
  • Daily Schedule (Hardware and Software).
  • Compose and maintaining release file.
  • Post Implementation Review changes.
  • Software and Hardware Changes.
  • Scanning and upload inactive changes.

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